Legal

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern Loughridge Transformations Ltd.’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Loughridge Transformations’ or ‘us’ or ‘we’ refers to Loughridge Transformations Ltd as the owner of the website whose registered office is Ezelsveldlaan 117, 2611RV Delft in the Netherlands and 3 Prospect Place, Westhill AB32 6RE in Scotland. Our company registration number is 76280756 in the Netherlands and SC603775 in Scotland. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. We may amend these terms from time to time. Therefore, every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 22^nd August 2024.
This website uses cookies for functionality and to analyse our traffic. We do not share information about your use of our site with third parties. You consent to our cookies if you consent to use our website.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced on this website that are not the property of, or licensed to, the operator are acknowledged on the website.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site on any website you do not own.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of the content on our site other than that set out above, please contact Jennifer.loughridge@loughridgetransformations.com
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified and approved by us. The views expressed by other users on our site do not represent our views or values. If you wish to complain about information and materials uploaded by other users, please contact us at jennifer.loughridge@loughridgetransformations.com
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We do not exclude or limit in any way our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, contractors and/or subcontractors and for fraud or fraudulent misrepresentation.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland. We both agree to the non-exclusive jurisdiction of the courts of Scotland.

Privacy Statement

Loughridge Transformations is committed to protecting your information by handling it responsibly and safeguarding it using appropriate technical, administrative and physical security measures.

The privacy notice below explains how Loughridge Transformations collects information and the type of information we gather about you, what we use it for and with whom we share it. It also sets out your rights and whom you can contact for more information or queries.

We encourage you to read the policy carefully and contact us with any questions or concerns about our privacy practices.

Who are we?

Loughridge Transformations Ltd is the controller and is responsible for your personal data. From time to time, we will need to share personal data with personnel such as officers, employees, agency workers, consultants, contractors or sub-contractors of Loughridge Transformations Ltd. We will let you know who is going to be a controller and a potential processor for your data when you purchase a service with us.

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Full name of legal entity: Loughridge Transformations Ltd

E-mail Address: jennifer.loughridge@loughridgetransformations.com

Postal Address: Ezelsveldlaan 117, 2611RV Delft, The Netherlands

Telephone Number: +31 6 391 42 860

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Changes to the Privacy Policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on 22^nd August 2024. Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

What information do we collect?

We collect data when you:

Complete our Contact Form. We collect your Name and E-mail Address. We also collect your Job Title, Company Name, Country and other information you have provided in the Subject and Message fields.
Subscribe to the blog. We collect your Name and E-mail Address. We also collect your Job Title and Company Name.
Schedule a meeting. We collect your Name and E-mail Address.
Complete our File Request Form. We collect your Name and E-mail Address. We also collect your Role, Business, Location and other information you have provided in the Subject and Message fields.
Register for a webinar in our Learning Hub or via HubSpot or LinkedIn. We collect your Name and E-mail Address. We also collect your Job Title and Company Name. When registering via LinkedIn, we also collect your Country/Region.
Use our Live Chat function. We collect the information you provide in the communication fields.

Our website uses cookies for functionality and to analyse our traffic.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

When we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services).

How do we use personal information?

We will only use your personal data when the law allows us to.

We process information about you and/or your business for analytics to enable us to:

provide our services to you or our clients under a contract we are about to enter into or have entered into with you;
meet our legal or regulatory obligations; and
where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.

We process data for business information or user experience. We may also use the data to deliver marketing and events communication or contact you for feedback on services. You have the right to withdraw consent to marketing at any time by contacting us. We will also use the data to contact you following your enquiry.

Cookies

You can set your browser to refuse all or some browser cookies or alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see the Cookies section below.

Change of Purpose

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at

jennifer.loughridge@loughridgetransformations.com or

+31 6 391 42 860

What legal basis do we have for processing your personal data?

We are required by law to set out in this privacy statement the legal grounds on which we rely in order to process your personal data. We rely on one or more of the following lawful grounds:

You have explicitly agreed to us processing your information for a specific reason
The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you
The processing is necessary for the purpose of a legitimate interest pursued by us, which might be:
- To provide our services to you or our clients and other third parties and ensure that our client engagements are well managed;
- To protect our business interests;
- To evaluate, develop or improve our services or products;
- To keep you or our clients informed about relevant products and services and provide you with information unless you have indicated at any time that you do not wish us to do so

Please contact us if you need details about the specific legal grounds on which we are relying to process your personal data.

When do we share personal data?

In connection with any of the purposes outlined in the “How do we use personal information?” section above, we may disclose details about you to:

Internal third parties such as agents, officers and employees
External third parties that provide services to us, such as sub-contractors and other associate consultants who are not employed by us
Other third parties that reasonably require access to personal data relating to you

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only remit them to process your personal data for specified purposes and in accordance with our instructions.

Where do we store and process personal data?

Information we hold about you may be transferred to other countries (which may include countries outside the European Economic Area (“EEA”)):

Where we do business;
Which are linked to your engagement with us;
From which you regularly receive or transmit information; or
Where our third parties conduct their activities

These countries may have less stringent privacy laws than we do, so any information they hold can become subject to their laws and disclosure requirements, including disclosure to governmental bodies, regulatory agencies and private persons. In addition, a number of countries have agreements under which information is exchanged with other countries for law enforcement, tax and other purposes.

When we, or our permitted third parties, transfer your personal data outside the EEA, we will impose a contractual obligation on the recipients of that data to protect your personal data to the standard required in the EEA. We or they may also require the recipient to subscribe to international frameworks intended to enable secure data sharing.

We may also transfer your personal data when:

The transfer is to a country deemed to provide adequate protection of your personal data by the European Commission; or
you have consented to the transfer.

If we transfer your personal data outside the EEA in other circumstances (for example, because we have to do so by law), we will make sure it remains adequately protected.

We may share non-personal, anonymised and aggregated information with third parties for several purposes, including data analytics, research, submissions, thought leadership and promotional activity.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data outside the EEA.

How do we secure personal data?

We use a range of measures to ensure we keep your personal data secure, accurate and up to date. These include:

Education and training to relevant staff to ensure they are aware of our privacy obligations when handling data;
Administrative and technical controls to restrict access to personal data to a “need to know” basis and under a duty of confidentiality;
Technological security measures, including firewalls, encryption and anti-virus software.

The transmission of data over the internet (including by e-mail) is never completely secure. So, although we use appropriate measures to try to protect personal data, we cannot guarantee the security of data transmitted to us or by us.

We have put in place procedures to deal with any suspected personal data breach, and we will notify you and any applicable regulator of a breach where we are legally required to do so.

How long do we keep your personal data?

We seek to ensure that we only keep your personal data for the longest of:

The period necessary for fulfilling the purposes for which we collected it;
Any retention period for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship to you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Your rights in relation to personal data

You have various rights in relation to your personal data. In particular, you have a right to:

Obtain confirmation that we are processing your personal data and request a copy of the personal data that we hold about you;
Be informed about the processing of your personal data (i.e. for what purposes, what types, to what recipients it is disclosed, storage periods, and any third-party sources from where it was obtained)
Ask that we update the personal data we hold about you, or correct such personal data that you think is incorrect or incomplete;
Ask that we delete personal data that we hold about you, or restrict the way in which we use such personal data; withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent)
Receive a copy of the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit such personal data to another party (to the extent the processing is based on consent or a contract)
Ask us to stop or start sending you marketing messages at any time by using the contact details below; and
Object to our processing of your personal data.

If you would like to access or see a copy of your personal data, you must ask us in writing. We will endeavour to respond within a reasonable period and, in any event, within one month in line with the General Data Protection Regulation and the Data Protection Act 2018 applicable in the UK. We will comply with our legal obligations as regards your rights as a data subject.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. To help us ensure that your information is up to date, let us know if any of your personal details change by using the contact details below.

You may also use the contact details below if you wish to make a complaint relating to your privacy.

How to contact us?

You can get in touch if you have questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint. You can contact us at:

jennifer.loughridge@loughridgetransformations.com

Loughridge Transformations Ltd,

Ezelsveldlaan 117

2611RV Delft

The Netherlands

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Loughridge Transformations Ltd, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is, therefore, strictly at your own risk.

We will not be liable to you for any loss or damage, whether in contract, delict (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our site;
use of or reliance on any content displayed on our site

In particular, we will not be liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation or any other indirect or consequential loss or damage.

We do not exclude or limit in any way our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, contractors and/or subcontractors and for fraud or fraudulent misrepresentation.

Through this website, you are able to link to other websites which are not under the control of Loughridge Transformations Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified and approved by us. The views expressed by other users on our site do not represent our views or values. If you wish to complain about information and materials uploaded by other users, please contact us at jennifer.loughridge@loughridgetransformations.com

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Every effort is made to keep the website up and running smoothly. However, Loughridge Transformations Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print, or download to a local hard disk, extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

A commission of any unauthorised act in relation to this website and its work may result in civil or criminal actions.

See the Cookie Policy page